Before visiting the University Health Center with a service animal, please review the following UHC policy. There are areas of the health center that are fully restricted, and other areas that are conditionally restricted and are only accessible on a case-by-case basis. Please refer to the UGA and UHC policies below for details. A link to the UGA policy is also provided.
A. The University Health Center (UHC) follows federal and state laws regarding Service Animals and Service Animals In Training.
B. UHC will follow UGA policies regarding Service Animals and Service Animals In Training:
C. When it is obvious what service an animal provides, employees may not ask questions of the Handler. Example: A blind Handler with a guide dog. When it is not obvious what service an animal provides, employees may ask the following two questions:
D. For Service Animals In Training, the following questions may be asked of their Partners:
E. UHC employees are to minimize contact with animals as well as their saliva, dander, urine, and feces.
F. Restricted Areas: Service Animals and Service Animals In Training are allowed in all areas of the Health Center except the following:
G. Injuries to Handlers or Partners; UHC staff, patients, clients, visitors; or Service Animals or Service Animals In Training must be immediately reported to appropriate authorities.
H. Handlers or Partners are required to remove a Service Animal or Service Animal In Training that is unruly or disruptive (e.g. biting or attempting to bite, barking, running around, jumping at or up on people or other excessive physical activity).
I. Handlers or Partners may not bring an ill Service Animal or Service Animal In Training to the Health Center.
J. Handlers or Partners are required to ensure their Service Animal or Service Animal In Training is kept clean and well groomed.
If a Service Animal or Service Animal In Training, in the reasonable opinion of a responsible employee, is considered to be unhygienic (e.g., flea-infested, foul-smelling, or inadequately groomed as may be appropriate for the breed and other physical characteristics of the particular animal), its Handler or Partner may be asked to remove the animal from the Health Center until such conditions are corrected.
K. Handlers or Partners are required to ensure their Service Animal or Service Animal In Training is housebroken. In the event of an isolated incident of a Service Animal or Service Animal In Training failing to control its bodily eliminations due to illness or accident, the Handler or Partner is responsible for immediately and properly cleaning up and disposing of any bodily fluids or solid waste whether indoors or outdoors. Handlers or Partners are required to have in their possession at all times when accompanied by their Service Animal or Service Animal In Training appropriate and sufficient cleaning materials and disposal bags whenever their animal is present inside UGA facilities or on UGA property.
L. Handlers or Partners may not relinquish control of their Service Animal or Service Animal In Training.
They must make prior arrangements if they plan to undergo a medical procedure that causes them to be impaired, even temporarily.