AlcoholEdu / Haven Login Error

There has been an error processing your login. We apologize for the inconvenience.

The error you are encountering while attempting to login to the AlcoholEdu / Haven courses is likely the result of your MyID student account having incomplete information. Typically this is a missing email address, although it could be other information.

Please contact UGA EITS for help correcting your account.


Here is what you need to tell EITS:

I am trying to log in to the mandated program AlcoholEdu via UGA Campus CAS.  The login URL is https://itos.uhs.uga.edu/alcoholedu/everfi_login.php.  AlcoholEdu requires an email address to fully register a user and allow them to log in.  Unfortunately, UGA Campus CAS is not returning an email address for my account, so I am unable to log into AlcoholEdu.

The specific field that is needed from UGA Campus CAS is “ugaEmail”.  Because I don’t have a value in this field, I can’t complete AlcoholEdu.  The login page is working for other students, but not for me. A solution EITS has used previously is setting the email flag to “yes” and the ugaEmail field to correct it.  Can you help?