Medical Services, University Health Center, University of Georgia

Specialty Care

UHC also has specialty care clinics and departments. Please follow the links below to specific clinics or departments to learn how to schedule an appointment or access the service.

Allergy Clinic
Dental Clinic
Dermatology
Laboratory
Massage Therapy
Pharmacy
Physical Therapy
Radiology
Sports Medicine
Travel Clinic
Urgent Care
Vision Clinic
Women's Clinic

Making a medical appointment? Remember to allow enough time for lab tests, x-rays, or filling prescriptions, if needed.

Primary Care Medical Clinics


Frequently Asked Questions

Medical Clinic Gold, 706-542-8609
Medical Clinic Blue, 706-542-8654
Medical Clinic Green, 706-542-8650
Medical Clinic Red, 706-542-8636


When students enter UGA, they are automatically assigned to a primary care provider (PCP) in a Primary Care Medical Clinic. UHC has four Primary Care Medical Clinics composed of physicians, physician assistants, nurse practitioners, registered nurses and support staff, and they work as a team much like a doctor's office. This enables each patient to return to the same provider and team for continuity of care. The teams are designated by color and consist of the Medical Clinic Gold, Medical Clinic Blue, Medical Clinic Green, and Medical Clinic Red.

Students can call 706-542-8617 to find out their assigned PCP and Medical Clinic team. Students can also find out on OpenCommunicator, the online appointment system. For information about your primary care provider, check out the Meet Our Staff page of the website.

If a student should ever wish or desire to change to another UHC Medical Clinic team or PCP for any reason, it is a simple process to change. Inform the nurse or the provider in your clinic to initiate the change.


Appointments

We provide care by appointment on the day that you call, or a day that is convenient for you. Appointments are available Monday Friday from 8:20-11:20 am and from 1:00-4:20 pm. A UGA ID card is required to verify current enrollment and eligibility for care.

UGA students can schedule appointments online, and any eligible patient can call the clinic directly to arrange a convenient appointment time.

Make an appointment using OpenCommunicator

Fees and Payment Information

Healthcare services at UHC are available at reasonable costs. When a student pays the UGA health fee each semester, the cost of the visit with a provider or nurse in the Medical Clinic is included. Any labwork, xrays, medicines, supplies, or procedures are charged a modest fee. Feel free to talk with the provider or nurse about any labwork, xrays, medicines, supplies or procedures before you receive them. Once these are performed, it is your responsibility to pay for the charges.

Payment is required the day of the visit either in person or by online payment. UHC will file any visit charges with your insurance company if you bring your insurance card and provide this information before the visit. The charges incurred are your financial responsibility even if not paid by your insurance policy, and UGA records are flagged until charges are paid.

UHC Medical Clinics

Required Forms

Students visiting the health center for the first time must complete the required forms online in OpenCommunicator using their UGA MyID account, or bring completed paper copies to their first visit. These required forms are:

  1. Health History form
  2. Immunization forms (including the Certificate of Immunization and the Tuberculosis Screening forms, and the additional Tuberculosis Risk Assessment form if you have risk for tuberculosis)
  3. Patient Agreement form (including statements giving permission to treat you, agreement to pay charges that you may incur, and understanding of your rights to privacy and to ask questions about your care and safety)

Helpful Hints

  1. Bring your medications or a list of your medications with you to your appointment.
  2. Arrive early for your appointment (10-15 minutes) to complete forms, update your information, check-in at the clinic, and have any previously ordered labwork completed.
  3. Anticipate that routine general medical visits will take an hour of your time.
  4. Remember, it's always ok to ask questions about your care, your safety, and about costs at the University Health Center.

Frequently Asked Questions

1. What is a PCP?
2. Will I see the same primary care provider (PCP) every time I go to the Health Center?
3. Who decides who my primary care provider (PCP) is?
4. Can I change the primary care provider (PCP) I'm assigned to?
5. Do I have to make an appointment? Can I just walk in?
6. Can I be seen during lunch or after hours?
7. How long will my appointment actually take?
8. What if I have an emergency and can't wait to see my provider?
9. Can I make appointment online?
10. Can I be seen "after hours" in the evening or over the weekend?
11. I don't remember who I am supposed to see. What do I do?
12. What if I need to be seen today and my primary care provider (PCP) is out?
13. Is it necessary to make an appointment with my doctor if I only need a prescription refill?
14. What if I need other services when I come in to see my primary care provider. Will he or she be able to provide that for me?
15. Does it cost more to see a MD than a physician assistant (PA) or nurse practitioner (NP) or is it just one flat fee across the board?
16. What type of insurance is accepted at the Health Center, and would I need a referral from my doctor at home?
17. Will my insurance cover me seeing my primary care provider here at the Health Center?


1. What is a PCP?
Your Primary Care Provider (PCP) at UHC is a clinician (Physician, Physician Assistant or Nurse Practitioner) with training, experience and expertise in managing primary care medical problems. Your PCP is the person you should see for most of your health needs.

2. Will I see the same primary care provider (PCP) every time I go to the Health Center?
Your primary care provider (PCP) is the person you should see for most routine problems, but there are some conditions or needs that you should see a different clinician. For instance, for women's health issues you should contact the Women's Clinic, and for any musculoskeletal problem or sports related problem, you should contact the Medical Clinic Red/Sports Medicine. If you call for your appointment or go online to schedule an appointment, you will be guided through that process.

3. Who decides who my primary care provider (PCP) is?
Primary care providers (PCP) are randomly assigned by the computer except in a few cases where a person is already seeing one clinician on a regular basis or has requested a specific primary care provider prior to the assignments. All athletes are assigned to the Red Team/Sports Medicine. If you wish to change to another UHC Medical Clinic team or Primary Care Provider for any reason, inform the nurse or provider to initiate this change.

4. Can I change the primary care provider (PCP) I'm assigned to?
Yes, there is a simple way to change primary care providers (PCP), which might be the right thing to do for several reasons. A good person to talk to about this would be the clinic nurse, who can help you. However, changing primary care providers or 'doctor shopping' is generally not helpful for the patient and results in longer visits and increase delays as you get to know the new provider.

5. Do I have to make an appointment? Can I just walk in?
Visits at UHC are by appointment only. Your visit goes more quickly if you schedule an appointment, and you will be able to schedule at a time that is convenient for you. You can walk in for a visit, but when you do you will be given an appointment time to be seen and you may have to wait for an opening in the schedule.

6. Can I be seen during lunch or after hours?
The UHC does NOT schedule appointments during the lunch hour or after hours.

7. How long will my appointment actually take?
The length of time it takes to complete a visit varies depending on the reason for the visit. While most appointment lengths are 20 minutes, you must add the time it takes to check-in and do other tasks related to the visit, such as lab tests, x-rays or other procedures. You can expect to spend at least 50 minutes for most appointments.

8. What if I have an emergency and can't wait to see my provider?
UHC does NOT have an emergency room. If you have an emergency you should call 911 or go directly to a local hospital emergency room. If UHC is closed and you feel you cannot wait for us to reopen, there are also local urgent care clinics that are available as a resource.

9. Can I make appointment online?
Absolutely and this is a preferred way to schedule your appointment. If you have trouble with the system, simply call the clinic where you need to be seen and tell the receptionist that you need to be seen today, or whichever day you prefer.

10. Can I be seen "after hours" in the evening or over the weekend?
The Health Center provides an evening and weekend Urgent Care Clinic for students who have urgent medical problems, such as severe vomiting, high fever, acute injuries, burns, lacerations, etc, that cannot wait until the next day. It is not a place to go for routine care just for convenience reasons. Urgent Care is staffed by only one doctor and clinic support staff. Due to the high costs of afterhours care, this service is not completely covered by your health fee. There is a $40.00 charge in addition to the regular charges for this premium care. Beginning in Fall 2013, Urgent Care will NOT be open on Saturdays with a home football game due to the congestion and road closures on campus.

11. I don't remember who I am supposed to see. What do I do?
You can go online to make an appointment where you will see the name of your primary care provider (PCP) in your "profile" view. You can also call any medical clinic or the Registration and Health Information department to find out by telephone. (UHC Telephone Directory)

12. What if I need to be seen today and my primary care provider (PCP) is out?
This is bound to happen at times. You can still be seen today by a member of your primary care provider's team. Each team is composed of several clinicians, nurses and other support staff, and when one clinician is out there are others to fill in for them.

13. Is it necessary to make an appointment with my doctor if I only need a prescription refill?
There are two answers to this question:
1. A medication REFILL may have been authorized on your original prescription and is recorded in the pharmacy and in your health record, therefore a medical visit is not required. Simply contact the pharmacy at 706-542-9979 and inquire whether or not you have any refills left on your prescription.
2. A medication RENEWAL requires a discussion with your medical team nurse or primary care provider (PCP). Oftentimes, if you have already discussed your medications with your PCP, a prescription can be renewed over the telephone and a visit to the PCP is not required. For some medications there is a legal requirement to see your clinician for renewals, but not for most medications.

14. What if I need other services when I come in to see my primary care provider. Will he or she be able to provide that for me?
Your medical clinic team will be able to provide most of your routine needs and will coordinate your care with your hometown physician and any specialists you need to see. The UHC laboratory, radiology and pharmacy are convenient and comprehensive resources for students, as are the UHC Specialty Clinics for dental care, vision care, physical therapy, massage therapy, musculoskeletal care, dermatology, travel consultations, immunizations, allergy shots, counseling and health education/promotion.

15. Does it cost more to see a MD than a physician assistant (PA) or nurse practitioner (NP) or is it just one flat fee across the board?
Currently, if you've paid the Health Fee there is no additional fee to see an MD, PA or NP; if you've not paid the Health Fee, there is a fee based upon the complexity of your visit.

16. What type of insurance is accepted at the Health Center, and would I need a referral from my doctor at home?
It's best to talk directly to the UHC Business Office. The UHC is a participating provider only for the UGA student health insurance. Information about the student health insurance policies is available at www.hr.uga.edu/student-health-insurance. As a courtesy, UHC will file claims for all insurance plans except HMOs. The filing of claims does not guarantee either full or partial payment by the insurance company, as payment is determined by the individual policy. UHC Pharmacy can file claims on most insurance plans for prescriptions, whether written by UHC providers or others.

17. Will my insurance cover me seeing my primary care provider (PCP) here at the Health Center?
It's best to talk directly to the Business Office. UnitedHealthcare (student health insurance) will pay 80% of covered charges (see brochure to understand what is covered and what is not covered). Out-of-network benefits will apply to other insurance plans. You should call your insurance company to determine if it considers the UHC to be "In-Network" or "Out-of-Network" for reimbursement purposes. Also ask about your plan's limitations and exclusions. (Insurance Information)